Shipping policy

Shipping Policy:

Thank you for choosing The Catalyst! We are committed to delivering your orders promptly and efficiently. This Shipping Policy outlines important information regarding our shipping practices.

Order Processing:

• Please allow 1-2 business days for order processing and fulfillment.
• Orders are processed and shipped during our regular business hours.

Shipping Methods and Delivery Timeframes:

• Delivery timeframes may vary depending on the destination and selected shipping method.

Shipping Rates:

• Shipping costs will be displayed during the checkout process before the order is confirmed.

Shipping Errors or Damaged Packages:

• In the event of a shipping error or if your package arrives damaged, please contact our customer support team within 5 days of receiving the package. Provide details and any supporting documentation, such as photographs, to assist us in resolving the issue promptly.

Delivery Issues:

• TheCatalyst is not responsible for delivery delays or issues caused by factors beyond our control, such as weather conditions, natural disasters, or carrier disruptions.

If you have any questions or need further assistance regarding our shipping policy, please contact our customer support team at thecatalystshoppe@gmail.com. We are here to provide you with the best shopping experience possible.

Last updated: 30/03/2024